Your account
Delete your Mezgeb account
You can delete your Mezgeb account yourself in the app. If you no longer have the app or can’t sign in, ask us and we’ll delete it for you.
In the app
- Open Mezgeb and sign in.
- Tap More, then Profile and password.
- Under Delete account, tap Delete account.
- Enter your password and tap Delete account.
If sales on your phone haven’t been sent yet, the app asks you to connect to the internet and let them send first.
Without the app
Send us a message with the phone number you sign in with and ask us to delete the account. To make sure the request comes from you, we may ask you to confirm it from that number. We’ll tell you when it’s done.
What happens
- Your account is deleted. You are signed out on every phone and can’t sign in with it again.
- If you are the owner, your business is deleted too: everyone in it is signed out and can’t sign in.
- Notifications to your phones stop.
- The phone number can’t be used to create a new account. Contact us if you need it again.
- If you work for a shop, the sales and other records you made belong to the shop and stay with it.
What we keep
Some records, such as payments, may need to be kept for accounting.